Last Updated: December 2025
apexmarx is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our automotive services.
We comply with Singapore's Personal Data Protection Act (PDPA) and handle all personal data in accordance with applicable data protection regulations. By using our services or website, you consent to the data practices described in this policy.
When you schedule appointments, request consultations, or contact us, we collect your name, email address, phone number, and address. This information enables us to communicate with you regarding service appointments, vehicle assessments, and maintenance schedules.
To provide automotive services, we collect details about your vehicle including make, model, year, registration number, mileage, and service history. This technical information is necessary for proper maintenance planning and work authorization.
We maintain comprehensive records of services performed, parts installed, diagnostic findings, and recommendations made. These records serve both operational purposes and provide you with documented maintenance history.
When you make payments, we process transaction details including payment method and billing information. Payment processing is handled through secure systems with appropriate data protection measures.
Our website collects technical information through cookies and similar technologies, including IP address, browser type, pages visited, time spent on pages, and referring websites. This data helps us improve website functionality and user experience.
We use your information primarily to deliver automotive services you request. This includes scheduling appointments, performing vehicle assessments, conducting maintenance work, providing performance consultations, and maintaining service records for your vehicle's history.
Your contact information enables us to communicate about service appointments, share diagnostic findings, discuss recommendations, confirm work authorization, provide service updates, and respond to your inquiries.
Aggregated and anonymized data helps us analyze service quality, identify areas for improvement, and develop better maintenance protocols adapted to Singapore's conditions.
We maintain records as required by Singapore regulations including Land Transport Authority requirements, tax documentation, and business record-keeping obligations.
Under Singapore's PDPA, we process your personal data based on:
We retain personal information for different periods depending on data type and purpose:
We implement appropriate technical and organizational security measures to protect your personal information:
While we employ reasonable security measures, no system can guarantee absolute security. We encourage you to protect your own information by maintaining secure passwords and being cautious about sharing sensitive details.
Singapore's Personal Data Protection Act grants you specific rights regarding your personal information:
You may request access to the personal data we hold about you, including information about how that data is being used.
If you believe we hold inaccurate information about you, you may request correction. We will verify and update information as appropriate.
Where processing is based on consent, you may withdraw that consent. Note that withdrawal may affect our ability to provide certain services.
You may request copies of your service records and vehicle history in portable format for your own use or transfer to another service provider.
We may share limited information with third parties to facilitate service delivery:
All third parties are selected carefully and required to maintain appropriate data protection standards. We do not sell or rent your personal information to third parties for marketing purposes.
Your personal data is primarily stored and processed within Singapore. If international transfer becomes necessary for service provision, we ensure appropriate safeguards are in place to protect your information in accordance with PDPA requirements.
Our website uses cookies and similar technologies. For detailed information about our cookie practices, please refer to our Cookie Policy.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for deletion.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through our website or direct notification where appropriate. The "Last Updated" date at the top of this policy indicates when it was most recently revised.
For questions about this Privacy Policy, to exercise your rights under PDPA, or to raise data protection concerns:
Email: [email protected]
Phone: +65 6567 4829
Address: 50 Bukit Batok Street 23, #01-18 Midview Building, Singapore 659578
If you are not satisfied with our response to your privacy concerns, you may lodge a complaint with Singapore's Personal Data Protection Commission (PDPC) through their website or contact channels.